Remora is a digital platform that connects businesses with independent users who complete promotional and engagement-based tasks. Remora facilitates task creation, participation, and payment coordination but does not employ users or act as a contracting party between users and businesses.
When you initiate payments or withdrawals, certain information may be shared with third-party payment providers to facilitate transactions.
a. Information You Provide
Account information (name, email, phone number, password)
Profile details (username, social media links, bio)
Business information (brand details, task information)
Payment and payout details (bank/mobile money information)
Communication with support
b. Automatically Collected Information
Device details (IP address, device type, operating system)
Usage data (pages viewed, actions taken, session info)
Cookies and similar tracking technologies
How We Use Your Information
We use your information to:
Create and manage your account
Connect businesses with influencers/users
Process payments and payouts
Improve platform performance and user experience
Provide support and respond to enquiries
Prevent fraud, abuse, and security issues
Send updates, notifications, and marketing messages (you may opt out)
Sharing Your Information
We may share your information with:
Businesses and influencers (only what is required for task participation)
Payment processors (for secure transactions)
Service providers (hosting, analytics, communication tools)
Law enforcement when required by law
Third parties during mergers, acquisitions, or restructuring
We do not sell your personal data to advertisers.
Data Usage
We use collected data to:
operate the platform
process tasks and payouts
detect fraud and abuse
improve user experience
Data Retention
We retain your information for as long as your account is active or as needed to provide services, comply with legal obligations, or resolve disputes.
Payment Information
Remora does not store sensitive financial information such as card numbers, bank account details, or mobile money credentials. All payment data is handled directly by third-party payment providers in accordance with their own privacy policies.
Security
We use industry-standard measures to protect your data. However, no system is completely secure, and we cannot guarantee absolute protection.
Your Rights
Depending on your region, you may have the right to:
Access the personal data we hold
Request correction or deletion
Withdraw consent
Request data export
Email requests to support@joinremora.com.
Children’s Privacy
Remora is not intended for individuals under 18. We do not knowingly collect information from minors.
Updates to This Policy
We may update this Privacy Policy occasionally. Changes will be posted with a revised “Last Updated” date.
Contact Us
For questions or concerns, email support@joinremora.com.